Free The Good Jobs Strategy How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits
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Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says thats how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less.But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behindwith bad jobsis a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailersCostco, Mercadona, Trader Joes, and QuikTripto demonstrate the good jobs strategy at work and reveals four choices that have transformed these companies high investment in workers into lower costs, higher profits, and greater customer satisfaction.Full of surprising, counterintuitive insights, the audiobook answers questions such as: How can offering fewer products increase customer satisfaction Why would having more employees than you need reduce costs and boost profits How can companies simultaneously standardize work and empower employeesThe Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pursue a sustainable competitive strategy in which everyoneemployees, customers, and investorswins. Forbes 2017 Forbes Media LLC All Rights Reserved AdChoices; AdChoices; Privacy Statement; Terms and Conditions; Contact Us; Send Us Feedback InformationWeek News Connects The Business Technology InformationWeekcom: News analysis and research for business technology professionals plus peer-to-peer knowledge sharing Engage with our community Forbes Companies That Pay More Forbes Leadership Forum is our home for articles written by people who aren't regular Forbes Leadership contributors with their own pages It presents Mediagazer Mediagazer presents the day's must-read media news on a single page The media business is in tumult: from the production side to the distribution side new US Top News and Analysis - CNBC 2 Hours Ago The price of the digital currency bitcoin rose above $1700 Tuesday morning according to a price index by industry website Coindesk with analysts Investment Education & Advice for Investors - Investment U Investment U Disclaimer: Nothing published by Investment U should be considered personalized investment advice Although our employees may answer your general New York Governor Rolls Up To Talk 'Eco-Friendly Cars' In This right here is a video of the 2018 Dodge Challenger SRT Demon barreling up to the New York Auto Show with tire smoke in its wake Its driver isnt some hell Wall Street Still Doesn't Give A Damn About GM's Profits Good morning! Welcome to The Morning Shift your roundup of the auto news you crave all in one place every weekday morning If you dont read it you wont be A new model for employee engagement Deloitte University Our research suggests that the issues of retention and engagement have risen to No 2 in the minds of business leaders second only to the challenge of building Startups News - The Business Journals User Agreement Privacy Policy Your California Privacy Rights Ad Choices 2017 American City Business Journals All rights reserved
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